Every detail matters, from our hands to your home.
Thoughtfully PackedCarefully protected for every journey.+
We pack every order by hand. Each plate is individually wrapped and cushioned to survive the trip.
ShippingShips in 1–2 business days.+
Orders ship within 1–2 business days (Monday–Friday, excluding holidays), and you’ll get tracking by email as soon as yours ships.
Standard shipping is $14 and usually arrives 3–5 business days after it ships. Orders of $100 or more ship free.
We currently ship within the United States only. If your tracking hasn’t updated in 7 days, or it shows delivered but you can’t find it, email us and we’ll sort it out with the carrier.
Damage ProtectionContact us within 48 hours.+
If anything arrives broken, chipped or not what you ordered, email support@yoursetting.com within 48 hours of delivery with photos or a video of the item and the packaging.
We’ll send a replacement or issue a full refund, and you won’t pay any return shipping.
30-Day ReturnsSimple returns on eligible items.+
Unused, undamaged items in their original packaging can be returned within 30 days of delivery.
To start a return, email your order number to support@yoursetting.com. We’ll reply within 1 business day with instructions. Please don’t send items back before contacting us.
Return shipping is paid by the customer unless the item arrived damaged or we made a mistake. Once we receive and inspect your return, refunds go back to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to damage or our error.
Want a different plate? Return the one you have and place a new order.