FAQ

FAQ

Good questions.

How long does shipping take?+

Orders ship within 1–2 business days, then usually arrive in 3–5 business days. You'll get tracking by email.

How much is shipping?+

Standard shipping is $14, and free on orders of $100 or more.

How does Mix & Save work?+

Mix any 4 plates and save 10%, or buy 8+ plates and save 15%. The discount applies automatically at checkout and can't be combined with other codes.

What if something arrives broken?+

Email support@yoursetting.com within 48 hours of delivery with a photo, and we'll send a replacement or a full refund.

Can I return a plate?+

Yes. Unused items in their original packaging can be returned within 30 days of delivery. Email us to start a return.

Why does my plate look a little different from the photo?+

Many of our plates use a reactive glaze, so every piece is one of a kind. Expect gentle variation in color and pattern.

Can I replace just one plate later?+

Yes. You can buy a single plate to match your set. Reactive glazes may vary slightly from piece to piece.

Still have a question? Email support@yoursetting.com