Refund policy

Last updated: October 20, 2026

Returns
We want you to love your table. If something isn’t right, you can return unused items within 30 days of delivery for a refund.

To be eligible, items must be unused, undamaged, and returned in their original packaging. Customers pay return shipping, unless the item arrived damaged or we made a mistake with your order.

How to start a return
Email support@yoursetting.com with your order number and the item(s) you’d like to return. We’ll reply within 1 business day with return instructions. Please don’t send items back without contacting us first.

Damaged or incorrect items
Inspect your order when it arrives. If anything is broken, chipped, or not what you ordered, email support@yoursetting.com within 48 hours of delivery with photos or a video of the item and the packaging. We’ll send a replacement or issue a full refund, and you won’t need to pay any return shipping.

Refunds
Once we receive and inspect your return, we’ll email you to confirm. Approved refunds go back to your original payment method within 5–10 business days, depending on your bank. Original shipping charges are non-refundable unless the return is due to damage or our error.

Exchanges
The fastest way to swap an item is to return the one you have and place a new order for the one you want.

Questions
Contact us anytime at support@yoursetting.com.